13200 SW 128th St, Suite E-3, Miami, FL 33186Miami, FL +1 786 592 2171

Case intake

Your case. Your way.
Our full attention.

Choose the workflow that fits your practice. Our team supports leading digital scanner platforms and local physical case pickup.

01

Digital

Send a digital case.

Connect through your scanner platform or request the secure file-upload workflow from our team.

  • Leading scanner compatibility
  • STL and Rx workflow support
  • Direct team coordination
Digital workflow
02

Physical

Schedule local pickup.

For physical impressions and models, request pickup from your Miami-area practice at least one business day ahead.

  • Monday–Friday pickup
  • Clinic-based scheduling
  • Packaging guidance
Schedule pickup

Simple by design

From your practice
to our bench.

01

Choose

Select digital submission or a local physical pickup.

02

Confirm

Our team verifies the workflow and case requirements.

03

Collaborate

We stay connected through planning, fabrication and delivery.

Good to know

Clear answers.
Confident cases.

What implant restorations do you offer?

We support custom titanium and zirconia abutments, screw-retained zirconia crowns, implant-supported crowns and bridges, hybrid dentures, zirconia full-arch restorations and surgical guides.

Can I send a fully digital case?

Yes. We work with leading intraoral scanner platforms and accept digital case files. Contact the lab before your first submission so our team can confirm the correct connection details and workflow.

Can you help with treatment planning or shade selection?

Yes. Our team collaborates with practices on material selection, restorative planning and custom shade services. Call us early in complex cases so we can support the plan from the start.

Do you offer local case pickup?

Local pickup is available in the Miami area Monday through Friday. Pickup times vary by location and should be scheduled at least one business day ahead.

What restorative materials do you work with?

Our catalog includes zirconia, lithium disilicate and porcelain-fused-to-metal solutions, along with titanium and zirconia implant components. Material selection should be confirmed for the indication and treatment plan.

Do you provide custom shade services?

Yes. We provide custom shade capture and shade-change support to help practices achieve a more natural match, particularly in demanding anterior cases.

Can you accommodate rush cases?

Rush availability depends on the restoration, material, current production schedule and delivery location. Call the laboratory before sending the case so timing can be confirmed.

How do I confirm turnaround time?

Turnaround varies by product and case complexity. Contact our team with the restoration type and intended seat date before promising a timeline to the patient.

Your next case

Let’s make something
exceptional.

Digital or analog, straightforward or complex—Paula and our team are ready to support your practice.

Send a Case
Paula de la Pava
General Manager
Paula de la Pava, General Manager